Benvenuti · Welcome
Villa Serena
& Dependance
Cortona, Tuscany
We happily welcome our guests! Please help us to make your stay as pleasant as possible, we are at your service for all your needs.
— Francesco & Fiorella
Quick Actions
Explore
Info & Services
Everything you need for a comfortable stay
Check-in & Check-out
From 3:00 pm to 7:00 pm
Early check-in on requestBy 10:00 am
Late checkout until 6pm available (fee applies)If departing before 7am, please settle your bill by 4pm the day before.
Amenities
Available throughout the property — no password required.
No password neededWater comes from a well and is sterilized. Suitable for cooking. We recommend bottled water for drinking.
Complimentary water in the fridge. Additional bottles €2.00 each.
House Rules
Smoking is strictly prohibited inside. Ashtrays are available in designated outdoor areas.
Indoor smoking prohibitedPets are welcome at an additional charge of €10.00 per night.
Pets are allowed at the pool on a leash but not in the water.
Pets welcome · €10/nightOur Promise
Our staff is ready to assist you throughout your stay. Our goal is to provide you with an unforgettable experience in the heart of Tuscany. Do not hesitate to ask for anything!
Extra Services
Enhance your stay with exclusive experiences
As a hospitality company, we offer authentic experiences in Tuscany:
tours, tastings, courses, and activities with selected local operators, through our partner Add Extra Services.
Restaurants
Our favourite spots in Cortona
30 restaurants
Helpful Contacts
All the numbers you might need
Villa Serena
🚨 Owners — Emergencies Only
Call these numbers only for real emergencies outside reception hours (7am–7pm). Do not call for non-urgent matters.
Emergency Services
Local Services
Train Information
More
Laundry, experiences & social
To continuously improve our services, this year every apartment is equipped with a Lavazza espresso machine. The first pod you find in the kitchen is complimentary.
Additional pods can be ordered by calling or WhatsApp: +39 0575 612531. Delivery during housekeeping hours.
These professional capsules are not available in regular supermarkets.
10 original Lavazza capsules — €10.00
Contact us directly:
Self-service laundry available 24 hours a day.
Located on the right side of Villa Serena — open the grey door.
Please inform staff of the number of washes used before checkout. Charges will be added to your final bill.
External option: Lavanderia Cortonese — Via Dardano, n. 35
Professional dry cleaning: +39 0575 630364
Please follow the waste disposal instructions provided in your room and at the reception desk.
Separate your waste into the correct bins: plastic, glass, paper and organic.
Bins are located in the designated area — our staff can show you the way.
Share your experience and follow us! Your reviews mean the world to us.
Leave a Google Review